PRIVACY POLICY

Effective Date: 2025-05-01

This Privacy Policy describes how WIPP AUTO RECON LLC, a company governed by the laws of the State of Florida, USA, collects, uses, and shares your personal information when you visit and use our website, https://wippauto.com (the “Site”).

1. Contact Information and Governing Law

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Legal Business Name: WIPP AUTO RECON LLC
  • DBA Name (Public Brand): WIPP Auto
  • Website: https://wippauto.com
  • Email Address: wippautorepair@gmail.com
  • Phone Number: (407) 469-5003
  • Governing Law: This Privacy Policy is governed by the laws of the State of Florida, USA.

2. Information We Collect

We collect information about you in two primary ways: Information you voluntarily provide and Information collected automatically.

 

A. Information You Voluntarily Provide

We collect information that you directly provide to us when you contact us or express an interest in our services. This information is typically collected when you:

  • Use our provided email address or phone number to contact us.
  • Click on external links on our Site that direct you to a contact or qualification form.

 

The personal information we may collect includes:

  • Contact Information: Name, email address, and telephone number.
  • Business Details: Any other information you provide about your fleet, car ownership, or business needs, which may be pertinent to qualifying you as a potential client.

 

Note on Payments: We do not collect or process any payment information (such as credit card numbers) directly on this website. Our website is purely informational.

 

B. Information Collected Automatically (Tracking Technologies and Cookies)

When you visit our Site, we and our third-party service providers use various tracking technologies, including cookies, pixels, and web beacons, to automatically collect information about your device and activity.

This collected data helps us analyze website performance, understand user behavior, and provide a better experience. The information collected automatically may include:

  • Usage Information: Details about how you interact with our Site, such as pages viewed, links clicked, time spent on the Site, and the referral source.
  • Device Information: Your Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
  • Tracking Services: We use Google Analytics, Facebook Pixel, Hotjar, and other similar analytics, advertising, and tracking services. These tools utilize cookies for purposes including user preferences, analytics, marketing/retargeting, and delivering personalized content.

2. Information We Collect

We collect information about you in two primary ways: Information you voluntarily provide and Information collected automatically.

 

A. Information You Voluntarily Provide

We collect information that you directly provide to us when you contact us or express an interest in our services. This information is typically collected when you:

  • Use our provided email address or phone number to contact us.
  • Click on external links on our Site that direct you to a contact or qualification form.

 

The personal information we may collect includes:

  • Contact Information: Name, email address, and telephone number.
  • Business Details: Any other information you provide about your fleet, car ownership, or business needs, which may be pertinent to qualifying you as a potential client.

 

Note on Payments: We do not collect or process any payment information (such as credit card numbers) directly on this website. Our website is purely informational.

 

B. Information Collected Automatically (Tracking Technologies and Cookies)

When you visit our Site, we and our third-party service providers use various tracking technologies, including cookies, pixels, and web beacons, to automatically collect information about your device and activity.

This collected data helps us analyze website performance, understand user behavior, and provide a better experience. The information collected automatically may include:

  • Usage Information: Details about how you interact with our Site, such as pages viewed, links clicked, time spent on the Site, and the referral source.
  • Device Information: Your Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
  • Tracking Services: We use Google Analytics, Facebook Pixel, Hotjar, and other similar analytics, advertising, and tracking services. These tools utilize cookies for purposes including user preferences, analytics, marketing/retargeting, and delivering personalized content.

3. How We Use Your Information

We use the information we collect for the following broad purposes:

  • Sales and Communication: To reach back out to you to initiate a customer support call, sales call, or other necessary business communication.
  • Marketing and Advertising: To send marketing materials, service updates, and other promotional communications, which may occur via email, phone call, or text message (if consent is provided).
  • Service Initiation: To qualify you as a potential client and initiate communication regarding our fleet management services.
  • Internal Operations and Analytics: To monitor and analyze trends, usage, and activities in connection with our Site and to maintain and improve our services.

4. Data Storage and Security

  • Storage Location: Data collected from our forms and other channels is stored across various secure environments, including secure databases, encrypted cloud services, and Customer Relationship Management (CRM) software/systems.
  • Security Measures: We implement general security measures to protect the data we collect, including:
    • SSL Encryption on our website.
    • Access controls that limit access to your personal data through manual authorization.
    • Reliance on the data security measures implemented by the third-party services we utilize (e.g., AWS, Microsoft Azure, GoDaddy, Notion, etc.).

5. Sharing Your Personal Information and Third Parties

We do not sell your personal information. We may share your information only under the following limited circumstances:

  • Service Providers: We share your information with third-party vendors and service providers (including those providing form services such as TypeForm and Tally) who perform services on our behalf (e.g., hosting, data analysis, form processing, and marketing assistance). These parties are obligated to use the data only for the purpose of providing services to WIPP AUTO RECON LLC.
  • Third-Party Forms: When you click on a link to a contact form, the form is hosted by a third-party service. Data processing by that party is also governed by their respective privacy policy.
  • Legal Compliance: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of the public or our users.

Data Sharing Exclusions:

  • Customer data is not shared with third parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy explicitly excludes mobile opt-in data.

6. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from WIPP AUTO RECON LLC from (407) 469-5003 regarding account notification and customer care.

Please Note:

  • Consent to receive texts is not a condition of purchase.
  • Message frequency may vary.
  • Message and data rates may apply.
  • You can contact us at (407) 469-5003
    or wippautorepair@gmail.com.
  • Mobile opt-in information is never shared with third parties for any purpose.

7. Users Outside of the United States or in California

While we do not specifically target residents of the European Union (EU) or the State of California, our website is accessible globally. If you are a resident of the EU, California, or another jurisdiction that grants specific data rights (such as the GDPR or CCPA/CPRA), you may have the right to request access to your personal data, request correction of your data, or request deletion of your data. Please contact us using the information in Section 1 to exercise any such rights.

8. Miscellaneous

Help: If you have any questions or wish to contact us regarding your data or our communications, please email us at wippautorepair@gmail.com or call 1-(407) 469-5003.

Data Transfer Restrictions: We do not transfer your personal data to any external organizations under any circumstances, even with your consent. We have strict access controls and monitoring in place to prevent unauthorized sharing or access to your data.

Opt-Out Rights: You may opt out of future communications at any time by texting STOP or UNSUBSCRIBE at our contact number – 1-(407) 469-5003.

If you have any questions or wish to contact us regarding your data or our communications, please email us at wippautorepair@gmail.com or call 1-(407) 469-5003.

For help, text HELP to 1-(407) 469-5003.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from WIPP AUTO RECON LLC, from (407) 469-5003 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (407) 469-5003 or wippautorepair@gmail.com. Mobile opt-in information is never shared with third parties.

Customer data and mobile opt-in information are used solely for the purposes of providing and supporting the business’s services and are not shared with third parties except as required to fulfill these services. You will receive account alerts and promotional messages.